Effective Date: July 21, 2026
These Terms of Service (“Terms”) govern your use of the Hoffman Mechanical HVAC website, services, online request forms, and text messaging program.
By accessing our website, requesting services, scheduling an appointment, or communicating with us, you agree to these Terms.
Business Name: Hoffman Mechanical HVAC
Address: Lancaster, PA, USA
Phone: 717-415-0784
Email: hoffmanmech@yahoo.com
Website: hoffmanmechanical.net
Hoffman Mechanical HVAC provides heating, ventilation, and air-conditioning services, which may include:
Service availability may vary by location, technician availability, equipment, weather, site conditions, and the nature of the requested work.
Submitting a form or contacting us does not guarantee an appointment, price, response time, or service availability.
Any initial price discussed by phone, email, text message, or website form may be an estimate based on the information available at that time.
Final pricing may depend on:
Where applicable, we will explain material changes to the scope or price before proceeding with additional work.
Taxes, permit fees, disposal charges, financing costs, or third-party charges may apply where relevant.
You agree to provide accurate contact, property, equipment, and service information.
You are responsible for ensuring that:
Appointment times and arrival windows are estimates and may be affected by traffic, weather, emergencies, job duration, equipment availability, and other circumstances outside our control.
We will make reasonable efforts to communicate significant scheduling changes.
Please contact us as soon as possible if you need to cancel or reschedule an appointment.
Repeated cancellations, missed appointments, unsafe site conditions, or failure to provide access may result in a service charge or refusal of future service where permitted by law.
Any applicable cancellation or service-call fee will be communicated before it is charged.
You represent that you are the property owner, tenant with appropriate authorization, property manager, or another person legally authorized to request and approve work at the service location.
You authorize Hoffman Mechanical HVAC and its technicians to inspect, access, diagnose, repair, maintain, or install equipment within the agreed scope of work.
Additional work outside the agreed scope requires customer authorization, except where immediate action is reasonably necessary to prevent injury or significant property damage.
Payment terms will be stated on the applicable estimate, work order, invoice, financing agreement, or other service document.
Unless otherwise agreed in writing, payment is due according to the terms shown on the invoice.
You are responsible for:
Failure to make payment may result in collection activity, suspension of services, or other remedies permitted by law.
Manufacturer warranties are subject to the manufacturer’s terms, exclusions, registration requirements, and claim procedures.
Any labor or workmanship warranty offered by Hoffman Mechanical HVAC will be stated in the applicable estimate, invoice, or written warranty document.
Warranties may not cover issues caused by:
Nothing in these Terms limits any non-waivable rights available under applicable law.
You may use our website only for lawful purposes.
You may not:
Website information is provided for general informational purposes and is not a substitute for an on-site HVAC inspection or professional diagnosis.
By voluntarily providing your mobile phone number and giving consent, you agree to receive text messages from Hoffman Mechanical HVAC.
Our text messaging program may be used for:
Message frequency varies based on your service requests, appointments, account activity, and interactions with us.
Message and data rates may apply.
Your mobile carrier may charge fees according to your wireless plan. Hoffman Mechanical HVAC is not responsible for carrier charges.
Consent to receive text messages is not a condition of purchasing goods or services.
You may unsubscribe from text messages at any time by replying STOP.
After you reply STOP, you may receive one final confirmation message stating that you have been unsubscribed.
After opting out, you will no longer receive text messages from that messaging program unless you later provide consent again. We may still contact you through telephone, email, postal mail, or another method regarding an active service request, unpaid account, emergency, or legally required notice.
For text messaging assistance:
Wireless carriers are not responsible for delayed or undelivered messages.
Text message delivery may be affected by carrier availability, network conditions, device settings, telephone-number changes, service interruptions, or circumstances outside our control.
We do not guarantee that every text message will be delivered or received within a particular time.
Your use of our messaging program is also governed by our Privacy Policy:
https://hoffmanmechanical.net/privacy-policy/
No mobile information will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging opt-in information and consent will not be sold or shared with third parties for their own marketing purposes.
Information may be shared with telecommunications carriers, messaging platforms, technology providers, and other service providers only as necessary to operate our communications and business services.
You are responsible for providing a current and accurate phone number and email address.
Please inform us if your contact information changes. If a mobile number is reassigned, the new owner may receive messages intended for you until we are notified or an opt-out request is received.
We may use third-party platforms to support scheduling, customer management, communications, payments, financing, website hosting, or analytics.
Your use of a third-party service may also be subject to that provider’s separate terms and privacy policy.
Hoffman Mechanical HVAC is not responsible for the operation, availability, or independent conduct of third-party providers.
To the fullest extent permitted by law, Hoffman Mechanical HVAC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from:
Nothing in these Terms excludes liability that cannot legally be excluded.
To the extent permitted by law, you agree to be responsible for losses, claims, or expenses resulting from:
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.
Any dispute will be handled in a court of competent jurisdiction serving the location of Hoffman Mechanical HVAC, unless applicable law requires otherwise.
We may revise these Terms periodically.
Changes will become effective when the updated Terms are posted on this page with a revised effective date. Updates will apply to future website use, communications, and service requests.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
For questions about these Terms, our HVAC services, or our messaging program, contact:
Hoffman Mechanical HVAC
Lancaster, PA, USA
Phone: 717-415-0784
Email: hoffmanmech@yahoo.com
Website: hoffmanmechanical.net
